Privacy Policy

Unified Maintenance Services is a trading name of Jack Smith, operating as a sole trader.

This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us.

Last updated: 01/04/2026

1. Who We Are

Unified Maintenance Services provides property maintenance, installation and repair services across Exeter and the surrounding areas.

Contact details:

Email: info@unifiedmaintenanceservices.co.uk

Phone: 07724 043839

2. What Information We Collect

We may collect the following personal information:

  • Name

  • Phone number

  • Email address

  • Details about your enquiry or job

We only collect information that is necessary to respond to your enquiry or carry out our services.

3. How We Use Your Information

We use your information to:

  • respond to enquiries

  • provide quotes and carry out work

  • communicate with you about your job

  • maintain internal records

We do not use your information for unnecessary marketing or share it for unrelated purposes.

4. How We Store and Protect Your Information

Your information is stored securely and only accessible where required.

We take reasonable steps to protect your data from unauthorised access, loss or misuse.

5. Sharing Your Information

We do not sell or share your personal data with third parties.

Your information may only be shared where necessary to deliver services, for example:

  • with subcontractors working on your project

  • where required by law

All parties are expected to handle your data responsibly.

6. How Long We Keep Your Information

We only keep your information for as long as necessary to:

  • provide our services

  • meet legal or accounting requirements

7. Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data where appropriate

  • object to how your data is used

To exercise any of these rights, please contact us using the details above.

8. Cookies

Our website may use basic cookies to improve functionality and user experience.

These may include:

  • essential website functions

  • analytics (if enabled)

You can control cookies through your browser settings.

9. Third-Party Services

Our website may use trusted third-party services (such as website hosting or analytics tools) which may process data on our behalf.

These providers are expected to comply with relevant data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page.